Before you book
Common questions
Where are the apartments?+
In the Monte Oiz area of Pradollano, Sierra Nevada. Exact arrival information is provided for your stay.
How does check-in work?+
Arrival is designed to be straightforward. You receive the required access information before your stay.
Is parking available?+
Yes. Both of our apartments have a private parking space in the same building.
What are check-in and check-out times?+
Check-in is from 15:00 and check-out is by 11:00. We will send you all the details for your stay before arrival.
Can I cancel?+
The applicable cancellation conditions are shown during booking. Review them before confirming payment.
How do I receive access codes?+
Access information is sent before arrival once the booking requirements have been completed.
Is Wi-Fi available?+
Yes. Both of our apartments have fast Wi-Fi.
Can I book directly?+
Yes. You can check available dates, see the full price and book directly with us here.
How can I contact you?+
The easiest way is to message us on WhatsApp or call us. You will be speaking directly with us.